Due to COVID-19, there may be delays in completing certain documents.

For example, we have seen significant delays in completing FBI background checks through the US Department of State in Washington DC.  We have also experienced significant delays in completing documents from New York and New Jersey.

While most state offices are processing documents fairly quickly, we ask our clients to be patient during these challenging times.  Many of our clients are opting in to have their documents shipped to an international address.  If you have already mailed in your documents for processing and you would like to change the return address to an international address, please let us know ASAP by completing the order status form.  There is an additional fee to ship your documents to an international address.

Please rest assured that we are doing everything we can to complete your documents as quickly as possible.  Thank you and stay safe!

For the most up to date estimated processing time for apostille services, click the following link: Apostille Processing Time

Please note that this article was written during the COVID-19 pandemic.

Please Contact Us with any questions you may have concerning obtaining an Apostille, certification, and Embassy or Consulate legalization services. We generally answer email messages within an hour during regular business hours which are Monday through Saturday from 8am to 7pm.

Toll-Free: 1-800-903-2470
Int’l Callers: 1-202-897-4070
support@nationalapostille.com